2023 Insurance Tech Spending Focus: Improving Customer Service


Despite economic headwinds, the insurance industry is positioned for prosperity, and industry leaders project an increase in tech spending to grow and remain competitive.

To help professionals digitally transform and support innovation, NTT DATA composed this eBook, uncovering the perspectives of leaders across the insurance sector.

Start reading to learn:

  • Why 46% pressure the shift to a digital business model
  • How cloud and digital infrastructure remain top-of-mind for 42% of respondents
  • How carriers, agencies, and insurtech are preparing for recessions
  • And more


Stay ahead of the competition with these actionable insights.

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