Case Study: Eventbrite


For Eventbrite, a global self-service ticketing platform for live experiences, email is a mission-critical channel for creators, attendees, and re-engagement campaigns. So when challenges started to hinder email operations, the company knew it was time to take action. 

Before MessageBird, setting up email deliverability tracking would take hours (sometimes days) and was a manual, time-consuming process. Now with MessageBird, Eventbrite can set up campaign seeding within minutes. 

This comprehensive case study explores how Eventbrite consolidated many capabilities on the MessageBird platform. While reading, discover how MessageBird helped Eventbrite: 

  • Achieve better email deliverability: with more emails making it to their customers’ inbox
  • Improve their email workflow: by spending fewer hours on email campaign operations
  • Create a better process for campaign seeding: saving hours for customer service and email teams 
  • Create visible deliverability analytics: the team can access reliable metrics of their email ecosystem. 


Take your emails further—with the industry’s most trusted email sending and deliverability platform. 

In the battle for the inbox, solid email deliverability is crucial. 95% of MessageBird customers outperform the industry average in email deliverability rates. Get a demo and see how you can get ahead of the competition.

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